Probe

Probe

Probe

SERVICES

ABOUT US

We are a Market Intelligence Consulting Firm; we provide OUR clients with information to better assess the market, thereby reducing the risk inherent in decision making. We have experience studying local and international markets.

Software

Variety of software, depending on the nature of project at hand.

Main software

Statistical Package for Social Sciences (SPSS) latest version which transforms data into relevant insights through the use of predictive analytics and other data mining techniques.

SERVICES

WHAT WE DO

Market Research

Market Research is an important component of any business strategy. It is a key factor in getting an advantage over your competitors.

Mystery Shopping Research

The use of mystery shoppers trained to observe, experience and measure a customer’s service process by acting as prospective client.

Resource Management

We offer Human Resource Audits & Organizational Reviews to establish whether your employees are happy at work or they just show up for salary.

Media Monitoring

We record the output of print and broadcast media. This form of research informs the media company the perceptions of the listeners, viewers or readers.

OUR METHODS

HOW WE DO IT

Probe uses both the quantitative and qualitative methods of data collection in its research projects.

Desk Review

This involve reviewing information from sources like the internet, organisation reports, industry reports etc.

Face to Face Interviews

This method is one which allows the collection of data from the respondents on a face-to-face basis.

Focus Group Discussions

This method of qualitative research is used to explore consumer behaviour or population opinions on specific issue in a discussion setting.

In-depth Interviews

This qualitative method ensures objective and reliable collection of preferences, attitudes and perception data.

OUR TEAM

MEET THE TEAM

PAST & CURRENT

CLIENTS

PARTNERS